Privacy Policy

Last Updated: May 2026

Welcome to CoupleSwap. Your privacy, safety, and trust are extremely important to us. This Privacy Policy explains how CoupleSwap collects, uses, stores, and protects your information when you use our platform, website, applications, and related services.

CoupleSwap is designed as a private, consent-first social networking platform for verified adults seeking mutual social connections. We are committed to maintaining a respectful, secure, and privacy-focused environment.

By using CoupleSwap, you agree to the practices described in this Privacy Policy.

1. Who We Are

CoupleSwap is a social networking platform intended exclusively for adults aged 18 and older. The platform is designed for verified couples and consensual social connections.

CoupleSwap is not an escort service, prostitution platform, or commercial sexual services marketplace. Commercial sexual activity, solicitation, trafficking, coercion, and exploitation are strictly prohibited.

2. Information We Collect

Account Information

When you create an account, we may collect:

• Email address
• Username
• Password
• Date of birth
• Relationship profile information
• Profile preferences
• Subscription details

Verification Information

To help maintain a safe and trusted community, CoupleSwap may require identity verification.

Verification information may include:

• Government-issued identification
• Selfie verification
• Verification photos
• Fraud prevention data

Verification information is used only for identity and safety purposes and is not publicly displayed on your profile.

Profile Content & Uploaded Media

We may collect content you voluntarily provide, including:

• Profile photos
• Bios and descriptions
• Messages
• Shared content
• Travel details
• Interests and preferences

You are responsible for the content you choose to upload or share through the platform.

Location Information

CoupleSwap may use approximate or precise location information to support:

• Map discovery features
• Local matching
• Travel mode
• City-based visibility

Users control many location-sharing settings through profile visibility and privacy features.

Private Mode and other visibility settings may limit profile discoverability, but no system can guarantee complete invisibility.

Device & Usage Information

We may automatically collect technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• App usage data
• Crash reports
• Log data
• Fraud prevention signals

This information helps us improve performance, security, moderation, and platform stability.

3. How We Use Information

We use information to:

• Create and manage accounts
• Verify identities
• Support profile matching
• Enable messaging and discovery features
• Improve platform functionality
• Process subscriptions and payments
• Detect fraud and abuse
• Moderate content
• Enforce safety policies
• Respond to support requests
• Maintain platform security
• Comply with legal obligations

4. Verification & Safety

CoupleSwap uses verification and moderation systems designed to reduce:

• Fake accounts
• Fraud
• Impersonation
• Harassment
• Unsafe behavior

We may review reports, investigate suspicious activity, and take enforcement action when necessary.

Accounts that violate our policies may be suspended or permanently removed.

5. Sharing of Information

CoupleSwap does not sell your personal information.

We may share limited information with trusted service providers that help operate the platform, including:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Verification vendors
• Customer support systems
• Security and fraud prevention providers

We may also disclose information:

• When legally required
• To comply with law enforcement requests
• To protect users or platform safety
• To investigate fraud or abuse
• To enforce our Terms and Safety Policies

6. Messaging & Private Content

Private messages and shared content are intended to remain private between users.

However:

• Reported content may be reviewed for safety and moderation purposes
• Automated systems may assist with abuse detection
• Deleted content may temporarily remain in secure backups

Users should avoid sharing highly sensitive personal, financial, or confidential information through the platform.

7. Cookies & Analytics

CoupleSwap may use cookies, analytics tools, and similar technologies to:

• Maintain login sessions
• Improve performance
• Analyze usage trends
• Monitor security
• Remember preferences

Disabling cookies may impact certain features or functionality.

8. User Controls & Privacy Settings

Users may have the ability to:

• Edit profile information
• Manage visibility settings
• Enable Private Mode
• Block users
• Report users
• Control notifications
• Update account preferences
• Request account deletion

Some information may remain temporarily in backups or legal/security records where required.

9. Data Retention

We retain information only as long as reasonably necessary for:

• Platform operations
• Legal compliance
• Fraud prevention
• Safety investigations
• Subscription management
• Security monitoring

Deleted accounts may remain in backups for a limited period before permanent removal.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect user information.

These measures may include:

• Encryption
• Access controls
• Monitoring systems
• Security reviews
• Fraud detection systems

However, no online platform or storage system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their login credentials.

11. Age Restrictions

CoupleSwap is strictly limited to adults aged 18 and older.

We do not knowingly allow minors to use the platform.

Accounts suspected of involving minors may be suspended, investigated, and permanently removed.

12. International Users

By using CoupleSwap, you understand that your information may be processed and stored in countries where our providers or systems operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of CoupleSwap after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or requests, please contact:

privacy@coupleswap.com

For general support:

support@coupleswap.com